coinpass | How to: Starting the KYC Process
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Starting the KYC process

To begin trading crypto on coinpass.com, all users must pass a simple Know Your Client (KYC) onboarding process.

1. Login to your account and press Complete KYC from the top banner.

2. Take a photograph of your Licence ID or Passport.

3. Take a short rotational selfie video.

4. Our systems will now match your data and onboard your account. You will receive an automated email when onboarding is completed within a few minutes.

5. Once active, your account will be ready to make your first deposit and trade crypto.

Account onboarding and KYC process

Newly registered personal accounts must undergo an electronic ID verification. This typically involves mobile number verification, photo ID verification, a liveliness check, and an optional proof of address.

While business accounts must undergo electronic ID verification. This typically involves mobile number verification, photo ID verification, a liveliness check, and an optional proof of address for each ultimate beneficial owner or company director. Additionally, corporate proof of address documentation, Articles of Association, and Certificate of Incorporation are required.

For technical and account-related concerns, please reach out to our live support team via email or chat. Our support representatives are available to assist you daily from 7:00 AM to 12:00 MN UK time.

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Crypto-assets are very high risk, speculative investments.  When investing in crypto-assets, you will not have access to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS) if something goes wrong. Investors in crypto-assets should be aware and prepared to potentially lose some or all of the money invested. Investors should also be aware that failure of the trading and safekeeping platform could also lead to a loss of funds invested.

OANDA Coinpass do not make any representations or recommendations regarding the advisability or otherwise of trading in crypto assets or any particular transaction.

OANDA Coinpass Limited is a company registered in England & Wales. Company number: 11164834. Registered address: Dashwood House, 69 Old Broad Street, London, England, EC2M 1QS.

OANDA Coinpass Limited is a registered crypto asset firm with the United Kingdom Financial Conduct Authority (Reference Number 921481) under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended) in respect of its activities in crypto assets.