coinpass | How to: Do I need a Zendesk account for support?
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Do I need a Zendesk account for coinpass support?

The answer is no, you don't.

You are not required to have an account in order to send us an inquiry to our Support page.

However, it helps confirm that you are the account holder of the matching address to your coinpass.com account.

If you have the time to spare, it is worth verifying your Zendesk support account with the same email address.

We always welcome emails to our support via support@coinpass.com.

Alternatively, you can reach out using the Help button found at the bottom right-hand corner of the https://coinpass.com/ website or the Zendesk support page https://coinpass.zendesk.com/hc/en-gb.

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© 2024 OANDA Coinpass Limited All Rights Reserved

Crypto-assets are very high risk, speculative investments.  When investing in crypto-assets, you will not have access to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS) if something goes wrong. Investors in crypto-assets should be aware and prepared to potentially lose some or all of the money invested. Investors should also be aware that failure of the trading and safekeeping platform could also lead to a loss of funds invested.

OANDA Coinpass do not make any representations or recommendations regarding the advisability or otherwise of trading in crypto assets or any particular transaction.

OANDA Coinpass Limited is a company registered in England & Wales. Company number: 11164834. Registered address: Dashwood House, 69 Old Broad Street, London, England, EC2M 1QS.

OANDA Coinpass Limited is a registered crypto asset firm with the United Kingdom Financial Conduct Authority (Reference Number 921481) under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended) in respect of its activities in crypto assets.