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Get Support | Mobile

If you need help, the team at coinpass is here to assist. You can get support at any time via the coinpass app.
  1. Navigate to your Control Center by clicking the coinpass logo on the menu bar.
  2. Select the Support option.
  3. Send us an email or start a direct message with our support team.
Our team is available 24/7 to answer a question about your coinpass account.

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Registered with the UK Financial Conduct Authority
© 2022 Coinpass Limited All Rights Reserved

Crypto-assets are very high risk, speculative investments.  When investing in crypto-assets, you will not have access to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS) if something goes wrong. Investors in crypto-assets should be aware and prepared to potentially lose some or all of the money invested. Investors should also be aware that failure of the trading and safekeeping platform could also lead to a loss of funds invested.

Coinpass do not make any representations or recommendations regarding the advisability or otherwise of trading in crypto assets or any particular transaction.

Coinpass Limited is a company registered in England & Wales. Company number: 11164834. Registered address: Office 48, The Cobalt Building, 1600 Eureka Park, Lower Pemberton, Ashford, Kent, England, TN25 4BF.

Coinpass Limited is a registered cryptoasset firm with the United Kingdom Financial Conduct Authority (Reference Number 921481) under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended) in respect of its activities in cryptoassets.