coinpass | How to: Get Support - Mobile
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Get Support | Mobile

If you need help, the team at coinpass is here to assist. You can get support at any time via the coinpass app.

1. Navigate to your Control Center by clicking the coinpass logo on the menu bar.
3. Send us an email or start a direct message with our support team.
2. Select the Support option.
For any technical and account-related concerns, please send an email to support@coinpass.com or the help button chat from our website to chat with our live support. We are happy to assist daily from 07:00 AM to 12:00 MN UK time.

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Registered with the UK Financial Conduct Authority
© 2024 OANDA Coinpass Limited All Rights Reserved

Crypto-assets are very high risk, speculative investments.  When investing in crypto-assets, you will not have access to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS) if something goes wrong. Investors in crypto-assets should be aware and prepared to potentially lose some or all of the money invested. Investors should also be aware that failure of the trading and safekeeping platform could also lead to a loss of funds invested.

OANDA Coinpass do not make any representations or recommendations regarding the advisability or otherwise of trading in crypto assets or any particular transaction.

OANDA Coinpass Limited is a company registered in England & Wales. Company number: 11164834. Registered address: Dashwood House, 69 Old Broad Street, London, England, EC2M 1QS.

OANDA Coinpass Limited is a registered crypto asset firm with the United Kingdom Financial Conduct Authority (Reference Number 921481) under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended) in respect of its activities in crypto assets.