coinpass | How to: Adding a Crypto Wallet to the Whitelist - Mobile
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Adding a crypto wallet to your address book | Mobile

After making your first crypto trade, you may also want to withdraw crypto to your external wallet or another exchange.

To Whitelist an External Crypto Wallet Address, please see the following steps:

1. Access the Control Center: Click on the coinpass logo located in the menu bar.

2. Locate Wallet Whitelisting: Scroll down to find the "Wallet Whitelisting" section.

3. Initiate Whitelisting: Click the "Add Wallet Whitelisting" button.

4. Select Crypto Asset: Choose the specific cryptocurrency for which you want to whitelist an external wallet address.
5. Enter Wallet Address: Manually enter the external wallet address or scan the corresponding QR code using your mobile device.
6. Assign Wallet Name: Provide a descriptive name for the whitelisted wallet address for easy identification.

7. Specify Address Origin: Indicate whether the wallet address belongs to an exchange ("Exchange Address") or is privately owned ("Privately Owned").

8. Select Exchange Platform: If you selected "Exchange Address" in step 7, choose the corresponding exchange platform from the drop-down list.

9. Proceed to Next Step: Click the "Next" button to continue.
10. Review and Confirm: Review the information displayed on the acknowledgment page and check the box to confirm. Click the "Add" button to finalize the whitelisting process.

11. Enter 2FA Code: Provide the 2FA code generated by your preferred 2FA app, such as Google Authenticator or Authy.

12. Whitelisting Confirmation: Upon successful completion, you will receive a notification confirming that the new crypto wallet address has been added to your whitelist.

To safeguard your account and assets, all newly whitelisted external wallet addresses are subject to a 24-hour cooldown period. During this period, you will be unable to withdraw cryptocurrency to these newly added addresses. This enforced cooldown serves as an additional layer of security to protect against unauthorized withdrawals.

Please note that only whitelisted addresses can be used for cryptocurrency withdrawals. To ensure seamless withdrawal processes, we recommend adding your intended withdrawal addresses to your whitelist in advance.

We are available to assist you daily from 7:00 AM to 12:00 MN UK time. If you have any further questions or concerns, please do not hesitate to contact us.

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Crypto-assets are very high risk, speculative investments.  When investing in crypto-assets, you will not have access to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS) if something goes wrong. Investors in crypto-assets should be aware and prepared to potentially lose some or all of the money invested. Investors should also be aware that failure of the trading and safekeeping platform could also lead to a loss of funds invested.

OANDA Coinpass do not make any representations or recommendations regarding the advisability or otherwise of trading in crypto assets or any particular transaction.

OANDA Coinpass Limited is a company registered in England & Wales. Company number: 11164834. Registered address: Dashwood House, 69 Old Broad Street, London, England, EC2M 1QS.

OANDA Coinpass Limited is a registered crypto asset firm with the United Kingdom Financial Conduct Authority (Reference Number 921481) under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended) in respect of its activities in crypto assets.