coinpass | How to: Upgrading your Account Status – KYC
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Upgrading your account status – KYC

All users are required to pass a Know Your Client (KYC) process. When trading crypto on your account, there are no limits to how much you can trade.

When you wish to withdraw your crypto or fiat off the platform, additional KYC documents may be required for certain levels of withdrawals to be activated on your account.

1. To upgrade your KYC status to enable higher withdrawal limits, navigate to Profile > KYC or access this link https://accounts.coinpass.com/profile.
2. You will find your current KYC status with the ability to upgrade to a higher KYC status.

3. Click the relevant KYC upgrade button to submit additional required documentation.

4. You can start these processes at any time to ensure no delays with your crypto/fiat withdrawals from coinpass.com.

‍For any technical and account-related concerns, please send an email to support@coinpass.com or the help button chat from our website to chat with our live support. We are happy to assist daily from 07:00 AM to 12:00 MN UK time.

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Crypto-assets are very high risk, speculative investments.  When investing in crypto-assets, you will not have access to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS) if something goes wrong. Investors in crypto-assets should be aware and prepared to potentially lose some or all of the money invested. Investors should also be aware that failure of the trading and safekeeping platform could also lead to a loss of funds invested.

OANDA Coinpass do not make any representations or recommendations regarding the advisability or otherwise of trading in crypto assets or any particular transaction.

OANDA Coinpass Limited is a company registered in England & Wales. Company number: 11164834. Registered address: Dashwood House, 69 Old Broad Street, London, England, EC2M 1QS.

OANDA Coinpass Limited is a registered crypto asset firm with the United Kingdom Financial Conduct Authority (Reference Number 921481) under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended) in respect of its activities in crypto assets.