coinpass | FAQs
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How to trade crypto on coinpass.com > FAQ

We are here to answer your frequently asked questions about the coinpass.com platform.

Below are how-to guides for Buying, Selling, Trading, and Earning crypto on the coinpass platform.

Dashboards

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Exploring the Dashboard
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Markets

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Live Crypto Pricing
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Trading

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Trading Fees and Limits

Making a Crypto Trade Order: Convert

Making a Crypto Trade Order

Cancelling an Order
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Cryptocurrencies are volatile and considered a high-risk investment. Read our full Investor Risk Disclosure before investing.

Finance

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How to Setup Auto-Trade
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Analytics

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Export your Transactions
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Account Preferences

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How to Refer a Friend

Change / Update Account Details

Starting the KYC Process

Create an Account (Web)
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Security

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Password Reset

Enabling API Access

IP Verification & Whitelisting

2-Factor Authentication (2FA) Set-up
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Wallets

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Adding a debit card to your account

Crypto Deposit

Crypto Withdrawals and Limits

Bank Withdrawals and Limits
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Mobile

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Enabling 2FA - Mobile

Resetting Password - Mobile

Starting the KYC Process - Mobile

Create an Account - Mobile
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Support

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Login Issues

Do I need a Zendesk account for support?

coinpass Operating Hours
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Ready to trade crypto?

Choose from the top cryptocurrency assets on our award-winning* platform.
coinpass usd coin usdc coinpass tether usdt
*Nominated: Best Digital Asset Exchange (Crypto AM Awards, 2023); Nominated: Best Crypto Exchange (British Bank Awards, 2022); Nominated: Best Digital Asset Exchange (Crypto AM Awards, 2022); Nominated: Best UK Fintech Business (Go:Tech Awards, 2020/2021); Nominated: Best Crypto Exchange (Crypto AM Awards, 2021); Winner: Best UK Exchange (Crypto AM Awards, 2020).

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Fast, reliable Bitcoin and crypto exchange for investors, traders and businesses in the United Kingdom.

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Registered with the UK Financial Conduct Authority
© 2024 OANDA Coinpass Limited All Rights Reserved

Crypto-assets are very high risk, speculative investments.  When investing in crypto-assets, you will not have access to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS) if something goes wrong. Investors in crypto-assets should be aware and prepared to potentially lose some or all of the money invested. Investors should also be aware that failure of the trading and safekeeping platform could also lead to a loss of funds invested.

OANDA Coinpass do not make any representations or recommendations regarding the advisability or otherwise of trading in crypto assets or any particular transaction.

OANDA Coinpass Limited is a company registered in England & Wales. Company number: 11164834. Registered address: Dashwood House, 69 Old Broad Street, London, England, EC2M 1QS.

OANDA Coinpass Limited is a registered crypto asset firm with the United Kingdom Financial Conduct Authority (Reference Number 921481) under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (as amended) in respect of its activities in crypto assets.